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Website and Technology Accessibility Statement

For your protection, please do not send any personal or confidential information (i.e. Social Security Number, Account Number, Date of Birth, etc.) in any email messages through any of the links below. If you send email to us, we may retain the contents of your email message, your email address, and our response.

Effective February 5, 2018

Bank of Ann Arbor Accessibility Statement

Bank of Ann Arbor is committed to providing a positive experience to all our customers and we aim to facilitate the accessibility and usability of our website and mobile site. Our goal is to permit our customers to successfully gather information and transact business through our website whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos.

Accessibility Assistance

If you have difficulty using or accessing any element of this website or the Bank of Ann Arbor mobile site, please feel free to call us at 734.761.9048 or email us at eBanking@boaa.com, and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Actions

Bank of Ann Arbor is currently taking a variety of steps, and devoting resources, to further enhance the accessibility of our website and mobile site. We have engaged an experienced accessibility consultant, Accessible360, to conduct a website accessibility audit and provide recommendations to increase accessibility so that our website and mobile site meet or exceed applicable standards.

Ongoing Effort

At Bank of Ann Arbor, we are proud of the efforts that we have completed and that are in-progress to ensure that our website and mobile site are accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website and mobile site to the same level of overall web accessibility.

Feedback

Please contact us at eBanking@boaa.com if you have any feedback or suggestions as to how we could improve the accessibility of this website.